Returns

Returns & Refunds Policy

Gatekeeper Armory

At Gatekeeper Armory, we stand behind the quality of our products and are committed to customer satisfaction. If you’re not completely satisfied with your purchase, we’re here to help.

30-Day Return Policy

We accept returns on eligible products within 30 days of delivery.

To qualify for a return, items must meet the following conditions:

Products must be unused, uninstalled, and in their original condition.
Products must be returned with all included components, hardware, and packaging.
Items must not have been modified, damaged, or altered.
Proof of purchase or an order number is required.

All returns are subject to inspection before a refund is issued.

Non-Returnable Items

The following items are not eligible for standard returns:

Products that have been installed, used, or modified.
Products damaged due to improper installation, misuse, or unauthorized modifications.
Custom-made or special-order products.
Items marked as final sale.

If you believe your product has a manufacturing defect, please contact us so we can evaluate the issue.

Damaged or Defective Products

Every Gatekeeper Armory product is manufactured with attention to quality and precision.

If you receive a product that is defective, damaged, or incorrect, please contact us as soon as possible.

We will review the issue and work with you to arrange an appropriate replacement, exchange, or refund.

Gatekeeper Armory covers return shipping for confirmed manufacturing defects and fulfillment errors.

Refunds

Once your return is received and inspected, we will notify you of its approval or rejection.

If approved:

Refunds will be issued to the original payment method.
Please allow 5-10 business days for the refund to appear, depending on your financial institution.
Original shipping charges are non-refundable unless the return is due to our error.
Return shipping costs are the customer’s responsibility for standard returns.

Exchanges

If you received the wrong product or need assistance with an exchange, please contact our support team.

Exchanges are subject to product availability and return eligibility.

Order Cancellations

Orders may be canceled before they have been processed for shipment.

Once an order has shipped, it must follow our standard return process.

How to Start a Return

To initiate a return, please contact our customer support team through our website.

Include the following information:

Your order number
The product you wish to return
The reason for the return
Photos of the product, if applicable

Please do not send items back without first contacting us for return authorization.

Contact Us

If you have questions regarding returns, refunds, or product concerns, we’re happy to help.